Auntie Anne's Bakery,Store,Cafe in Beaumont

Owner not registered
Reviews
#334 From 488 in Beaumont
4.5
19 Review
Ambience
4.5/10
Food
4.5/10
Interior
4.5/10
Prices
4.5/10
Service
4.5/10
More details
Price & Cuisine
$$$ Bakery
Establishment type
Bakery, Store, Cafe
Reviews
19 reviews
Rating
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Date
Date From - Date To
Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cinnamon Sugar Pretzel Nuggets
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 1 Atmosphere: 1
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 1 Atmosphere: 1
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giant22000
Source: google
10
6 months ago
Shout out to young man working register 8/26/23 @ 7pm! Very pleasant and courteous!! Such a breath of fresh air to receive his level of customer service! Wish I knew his name but Auntie Ann’s should consider him a model employee!!
pretzels always taste good and if they don’t have the type of pretzel i want readily available, they have other flavors and types that are just as enjoyable ready to eat Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cinnamon Sugar Pretzel Nuggets
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Kayla Marcotte
Source: google
2
11 months ago
Manager there was rude, told me their ordering system is my fault, told me my complaint was invalid, told me if I complained nobody would care, when I got upset & finally got an attitude she told me she doesn’t like “people like me” & when I asked for her bosses information she refused to give it & told me nobody cares about the lies coming from my mouth. When I did submit a corporate complaint, an employee asked why I submitted 3(?) bogus complaints.
Poor service provided by Martha B (name according to the receipt she provided). Went Nov 21, 2021 around 12:30 PM and I had a coupon on my phone and she seemed so lost that she didn’t want to help me use my coupon. After that I wanted to add more food to my order and she got mad and complained to me that “I should had told her that I wanted to add more food before”. Do they not train them to give good service? It seems like now a days no one wants to provide good customer service. Just horrible service and ugly attitude by that employee.
Young man didn’t feel very excited to make our pretzels vegan. Credit card machine was claimed to be unplugged, we had to pay cash and he didn’t give us the buy-1 get-1 deal as advertised. Plus all his friends were loitering near the counter. Pretty sure he pocketed the cash. :/
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Kristy Sachs
Source: google
4
10 months ago
It took about 15 minutes to get our 2 pretzels and the employee was eating and never changed her gloves.
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Samuel Said
Source: google
6
10 months ago
The menu is good, BUT the wait to receive your order is unreasonable and unrealistic. They need to do better.
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