Arby's Restaurant,Fast food in Bloomington

Name: Arby's
Address: 9240 Lyndale Ave S, Bloomington, United States
Telephone: 19528883724
Rating: 3.5

Owner not registered

Arby's

Reviews

#132 From 198 in Bloomington

6.9

386 Review

Ambience

6.9/10

Food

6.9/10

Interior

6.9/10

Prices

6.9/10

Service

6.9/10

More details

Price & Cuisine

$$$ Fast Food, American, Sandwiches

Establishment type

Restaurant, Fast food

Features

Seating

Wheelchair Accessible

Information

9240 Lyndale Ave S, Bloomington, United States

Get direction

Website Arby's

About

You will be served tasty roast beef, chicken and roasted sandwiches. Don't miss the opportunity to try delicious coffee. A lot of people have noticed that employees are professional here. A number of guests mention that the service is good. Affordable prices are something that should be said about this fast food. As clients find it, the atmosphere is exotic here. But most visitors who use Google didn't give Arby's a high rating.

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Felicia Howard

Source:

3 months ago

Lack of customer service is an understatement. These people are rude and disrespectful. Not only was I given cold fries but there's a older white woman who may be a manager who was ready to argwith me about my order as if I didn't know what I ordered and paid for. But you also have the guy in the picture who works the register but also handles the food without gloves and not washing his hands. Please close this location down or hire a new staff Service Take out Food: 1 Service: 1 Atmosphere: 1

H Bell

A week ago

I’ve had bad/slow service at this location before, but my experience tonight has me irritated. The drive thru line was slow, as usual. After paying at the window I was handed my drink and was asked to pull ahead to the door to wait for my food. I pulled ahead and waited for close to 15 minutes! (Isn’t this fast food?) I finally walked back to the window to see what the hold up was. The girl working the drive thru window said she’d go check with the kitchen. A short time later, a man brought my food out. I get home, unpack my food, and notice the bun is burnt. So, apparently while I was waiting for my food my bun was burning on the grill. Awesome. I tried peeling off the burnt parts but ultimately ripped up the bun so badly I just threw it away. Going forward I’ll happily drive to a different location for faster service and better food. Meal type Dinner Food: 1 Service: 1 Atmosphere: 1

Pamela O'Hara

6 months ago

The customer service has declined massively in the past few months, whomever is managing this restaurant has no experience handling a rush and ensuring the front and back of house are communicating. Furthermore the employees will argue with you about everything and if you happen to be disabled will violate ADA law but don't worry they get away with it by not wearing name tags. Corporate or the franchise owner needs to step in before this gets too much more out of hand. Service Dine in Meal type Lunch Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1

Pad Dog

Ordered the "2 can dine for $9.99" meal coupon thinking it would be quick and easy. Ended up having to ask about my food after another patron who came in well after us had already received his food.. Thing is, they were serving everyone like this too, not just me. I really don't know if the service can get any worse and I am sad to say I don't want to patronize Arby's anymore after this experience. Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 1 Atmosphere: 2

Ambria Myers

A month ago

Slow as he'll. Been sitting in the drive through for almost 15 minutes. An there's about 5 cars and three people in the very front waiting on food. An each person at the speaker has to wait about 3 minutes before even ordering. The people inside clearly can't multi task. Do better management. Food: 2 Service: 1 Atmosphere: 2

Shar Schley

5 days ago

Staff leaves people waiting to order at the counter while they fill orders for door dash. Cook tossed the sandwich across the counter, it unwrapped and the staff just scooped it up and re-wrapped it, stuck it in a bag and handed it to me. When I said something to the gal about that she just looked at me and then turned away. The counter didn't really even look clean. The floor in the place is looking really tacky in the main part of the restaurant. Service Take out Meal type Lunch Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1

David Cooper

We showed up and there was a line at the drive-thru. When I got to the window I found that there were only two employees running the whole place handling all the orders and the drinks and the sandwiches and the fryer. They were calm cool professional and I intimately understand the hell that the two employees were in handling all the sales volume by themselves they were fantastic but that Arby's deserves a team. Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5

Ramaya Stowell

Been coming here for years and never had an issue until today, the service was extremely rude. We forgot to add something to our order and so we were trying to add the order to when we're when paying for our food, and the guy who was giving the food told us he can't do that and we have to drive all the way back around to do that which makes no sense whatsoever and knowing ppl who worked in the food industry doing take out pretty certain. You can add food on.. and then when we went to go place the second order my driver was trying to thinking of what he wanted and apparently was making sounds that annoyed the lady who was taking the order and git very rude and was like cab you hurt up and make your order without making that sound like this is not how you treat your customers... will not be coming to this location any longer oh and we call corporate and they also didnt seem to friend about this whole situation..it was an older lady and a poc and he has glasses. Service: 1 Atmosphere: 1

Mike K

When I walk in the place look like a ghost town. Nobody at the counter for about 2 minutes. I did an online order they said it just printed up even though I made the order 20 minutes prior. I got my food check my my French fries and they were lukewarm at I also had ordered a fish sandwich. That at least was somewhat hot.my Coke was cold do the ice that was in it Service Take out Meal type Dinner Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1

Megan Johnsen

Horrible service. We ordered 3 of the 2 for 7 deals. We asked to change one of the onion buns to a regular bun. The woman workimg (sandy blonde hair maybe in her 50s) was very short with our question and rude. She said we couldn''t which is strange because I have at other locations but whatever.when we got tobthe window she would barley reach out to grab our money and made some strange comment about a bar Infront of her and that she was not about to stick her hand out the window into the cold. I was actually in the back seat of the car and watching the woman help my friend qas very insulting. she wasnlookingvat him in a very degrating judgemental mannor like he was some terrible person. She seemed to be stereotyping him because he was wearing a bandana. Then when the woman was handing him out food she dropped the bag out the window and it hit the ground. She abruptly yelled back to her coworkers that she needed 2 more sandwhiches. My friend picked the bag of food up off the ground and we pulled forwardbtonwait four food as she directed us to do. Then a man came out with a bag ( heavy set african american gentleman) of food and proceeded to tell us that it was our fault the food hit the ground and since we picked it up they woukd not replace it. We asked him why that was and he said because they were eating it. Well he would not have known that prior to approaching the car so that's just a complete excuse. We said to him that we know it was just going to be thrown away so why waste the food. Now I myself have been homeless in the past. I cannot understand for the life of me why we would throw out food vs eat/ allow some hungry person to eat it. I'm guessing these 2 employees have never had to live in survival mode been homeless and starving or know what its like to experience hard times. But I can't imagine that a huge company like arbys would support that unprofessional behavior from their employees. To blame us for the lady dripping the food was downright rude and to not replace it.....completely unexceptable service. .these 2 employees should have to take a class in customer service. Inwill never go to this location again. Meal type Lunch Price per person $1–10 Food: 1