Arby's Restaurant,Fast food in Parma

Name: Arby's
Address: 7647 Day Dr, Parma, United States
Telephone: 14408428954
Rating: 4.2

Owner not registered

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United States

Establishments

Arby's

Reviews

#83 From 195 in Parma

8.4

363 Review

Ambience

8.4/10

Food

8.4/10

Interior

8.4/10

Prices

8.4/10

Service

8.4/10

More details

Price & Cuisine

$$$ American

Establishment type

Restaurant, Fast food

Features

Takeout

Seating

Wheelchair Accessible

Information

7647 Day Dr, Parma, United States

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Website Arby's

About

Trying perfectly cooked roast beef, gyros and parmo is what many clients advise. It's nice to order good milkshakes. This fast food is famous for its great service and friendly staff, that is always ready to help you. You will pay attractive prices for your meal. The atmosphere is pretty, as people find it. The average score of Arby's on Google is 4.2.

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Excellent

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Tyler Cleveland

Source:

A week ago

My bad experience with this location started with something that was probably out of the locations control. I had placed a pick up order in the application, I had a pick up time set to account for my 10 min drive to the location and the app flipped it back to ASAP. I called the location and they said "well I can't do anything about that" and we ended our conversation. I figured I'd take the L and not get my food fresh and hot but rushed to get there and I arrived 8 mins after the time the app told me the food would be ready. We drive home and our order is missing the fries. I spent $25 on food. In the past with more competently ran stores, they'll remake your food due to the food no longer being of the stores standards. So I drive back to the store, pretty upset but sure that the location would make it right. I get to the location, explain my situation to the gentleman who bagged my food. Who seems willing to address. He walks back and after a brief powwow with his co-workers, the manager comes out. Manager advises that the food was sitting for 20 mins before I came to pick it up. Which is false. I ask again if they can remake the food given my commute. They continue to justify that they cannot remake my food rather than taking care of the upset customer. I then requested a refund which I was directed to the app to do. They made my fries and I left the store after time wasted and my $25 in food nearly inedible. In an era where more and more people my age refuse to dine out as it has gotten too expensive compared to grocery shopping, shoddy customer service like this cannot be the norm. It's not like the fries are $1 a piece like they used to be, this was $5 of a $25 meal. In my 14 years working customer service jobs and many many lunch breaks over the years, I have never been so disappointed in a location. Avoid this location. Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1

Sally Secriskey

Cold inside restaurant. Service Dine in Meal type Other Food: 3 Service: 3 Atmosphere: 3 Recommended dishes Arby's Signature Sandwiches

Service Take out Meal type Dinner Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1

Service Dine in Meal type Other Food: 3 Service: 3 Atmosphere: 3 Recommended dishes Arby's Signature Sandwiches

Mark Smee

A month ago

Took a moment to look over the menu, as it'd been a long time since being near an Arby's. Once I decided what to order, I sat down to wait for my food. Once my food and drink was ready. I tried the Arby's sauce and there honey mustard sauce, they went amazing with the crinkle fries Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Arby's Signature Sandwiches

Mary Ferenczy

Not sure what happened today! I ordered a crispy fish and two apple turnovers. I received the fish and two cherry turnovers. Since when does apple sound like cherry????? I am allergic to cherry and could have died from this mistake!!!!!! Meal type Lunch Price per person $1–10 Food: 3 Service: 1

Zombie Apocalypse 44

Great food Food: 5 Service: 5 Atmosphere: 5

Kurt Cywinski

Glad fish is back on the menu. Food: 5 Service: 5 Atmosphere: 5

Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Arby's Signature Sandwiches

Meal type Lunch Price per person $1–10 Food: 3 Service: 1