This place really has a lot of awesome food and it brings me back to my childhood and some great memories with all those wonderful Italian dishes that I grew up with and also I like coming here because the prices are very reasonable. The store is always super clean and most of the staff is pretty friendly and I definitely feel it's nice to see a smiling face so stop by and get some of those wonderful old school Italian favorites and also don't forget to check out some of the weekly specials because the deals are unbelievable😙😙😙😙😙👍
Love the ethnic variety and quality of this Italian grocery store. Head and shoulders above others. It’s out of my area but I will make a point of shopping there for special occasions and imported goods.
Very clean and updated store with fresh food available to buy on the spot. There is a wonderful ice cream bar when you walk in the door with great sit down area.
Normally, we are excited to shop at Angelo Caputo's, the Roselle store is not our normal store, but nonetheless, we thought the quality and customer service should be the same at every store. Michelle Young was the register manager on Saturday when we came in. She was rude and very impatient, with not just the customers trying to check out but with her fellow employees as well. Somebody with this type of demeanor should not be in a position to deal with customers or people. We will not be coming back to this Caputo's.
Been shopping in Caputos for years....until they remodel it. Maybe not connected to it, personal changed, no more local friendliness, deli section filled with "commercial" meats and cheeses that are very high in price. Wish we could get that family oriented grocery shop back.
I've been shopping at Caputo's for years and it has always been a favorite grocery store this one specifically. Today was the first time I've encountered a nasty employee. As I was going to check out there were three aisles with at least 3 guests per line waiting and not a soul at the self checkout. So I decided to take my 16 items to the self checkout. The older Asian lady that was working at the self checkout proceeded to come up to me after I scanned my first of 16 items with a grouchy attitude telling me its only 15 items at the self check out... I guess 16 items is breaking the rules time to be hostile towards a very regular customer. Well I finished checking out and needed age verification for a bottle of wine... well she was too busy reading what ever was on her phone to notice I needed assistance fortunately another girl came out of the office to assist. This employee needs better training or something... It's good for Caputo's that I know this isn't the norm here and will be back but I felt this should be noted.
I have shopped here for many years and have never had a bad experience. The quality and prices of meats, sausages and produce are tough to beat in the area. In addition, the entire staff is genuinely friendly and happy to help you out. However, after my experience last Friday my impression of Caputo's will never be higher. I stopped in early for some tailgating supplies. Shortly after I left I realized my money clip was missing. Checked everywhere and decided to call Caputo's to see if I had left it there. The manager, Angela, answered and after asking me a couple security questions she informed me they had it. She told me a customer had pointed it out to her as it was it was on the floor and the bills had fallen out. In true Caputo's fashion every dollar was there along with my ID, credit cards and everything else. Certainly I was relieved and offer a cash reward or to buy lunch, and she simply smiled and said she couldn't accept either. What could have been a horrible way to start the weekend, was avoided thanks to Angela and the fellow customer. I'm eternally grateful for their honesty and it's nice to know these types of good deeds still exist!
Sincerely , Ron
Elk Grove Village & customer for life ;)
