I had high hopes for a delightful experience, I must admit that I left feeling rather underwhelmed. While the restaurant has its fair share of positive aspects, there are several areas that need significant improvement. Let me take you through my personal experience and shed light on both the positives and negatives.
Negatives:
1. High Prices: One of the major drawbacks I noticed during my visit was the exorbitant prices on the menu. In my opinion, the items were overpriced, given the quality and portion sizes provided. The restaurant needs to reconsider its pricing strategy to ensure better value for money.
2. Issues with Service: Sadly, I found the service relatively lacking. The staff appeared disorganized, and there were significant delays in attending. Evidently, they were understaffed, resulting in a slow and frustrating dining experience.
3. Slow Delivery of Orders: As someone who values efficiency, the prolonged wait times for my food were rather disappointing. The kitchen seemed to struggle with handling orders promptly, negatively impacting the overall dining experience.
4. Incorrect Order Received: My order was mistakenly prepared incorrectly to add to the frustrations. This careless error reflects a lack of attention to detail and quality control in the kitchen.
5. Sugary Juices: While it's always nice to have a refreshing beverage complement your meal, I found the juices served to be overly sweet. They lacked the natural flavors and freshness I expected, leaving me quite disappointed.
Positives:
1. Luxurious and Highly Recommended: Despite the drawbacks, I must acknowledge the restaurant's tasteful interior design and luxurious ambience. It certainly adds a touch of elegance to the overall dining experience.
2. Owner's Gratitude and Responsiveness: I appreciate the owner's dedication in responding to customer reviews. This shows their commitment to improving the restaurant's performance and addressing concerns raised by patrons.
3. Contact Information Provided: Almathaq Alyemeni restaurant should be commended for providing contact information for reservations, suggestions, and complaints. This open line of communication allows customers to express their feedback and concerns freely.
4. High Regard for Cleanliness and Service Quality: The cleanliness maintained within the restaurant was noteworthy. The staff diligently ensured that tables, floors, and bathrooms were clean, creating a pleasant and hygienic environment.
5. Praise for Organization and Management: Despite the challenges faced by the staff, there was a semblance of organization and proper management within the restaurant. Staff members were visibly trained to handle customers courteously and efficiently.
6. Excellent Features: Almathaq Alyemeni boasts exceptional features, including ample parking space, a well-thought-out design, and stunning views. These aspects enhance the overall dining experience.
7. High-Quality Food: On a positive note, the food served at Almathaq Alyemeni restaurant was commendable. They prioritized using premium ingredients.
8. Various Sections and Great Services: The restaurant offers various sections to cater to different preferences, providing a well-rounded dining experience for all.
In conclusion, while Almathaq Alyemeni restaurant possesses noteworthy positive aspects, some pressing issues require immediate attention. The high prices, issues with service, slow delivery, and incorrect orders significantly detracted from the overall dining experience. I would encourage restaurants to improve pricing strategies, consistency of food, and customer service. By addressing these concerns, Almathaq Alyemeni has the potential to become a truly outstanding restaurant.
Service
Dine in
Meal type
Lunch
Food: 3
Service: 2
Atmosphere: 3
أممممم المذاق اليمني وحكايتنا مع المذاق في مأرب أرض الحضارة .. لأول مره نزور مأرب احنا وفريق العمل من أجل تنفيذ واجهة اعلانية لإحدى شركات الصرافة، وأول مكان ندخله كان المذاق اليمني ورغم ان احنا متعودين في صنعاء ع الرز المضغوط، المندي، الزربيان، البخاري، البرياني، هذولا اللي عرفناهم، لكن في مأرب تفاجأت بإسم رز (بشاور) طلبنا قلنا نجرب وبصراحة كانت ألذ وأطعم تجربة عرفتها .. الله ما أطعمه وأتذكر البصل والزبيب يزين الطبق الشهي ماشاء الله .. بصراحة معاهم أكل كثير طيب وخدمة رائعة شباب تعاملهم حلو والمكان يستاهل .. متمنين للجميع زيارة موفقة، ومزيدا من التقدم والازدهار .. تحياتنا 🌷
Service
Dine in
Meal type
Dinner
Food: 5
Service: 3
Atmosphere: 4
مطعم المذاق اليمني من افضل المطاعم في مارب
ويوجد فيه كل الاكلات اليمنية المشهورة
ويمتاز بتنوع المأكولات وجودتها
اسعاره مرتفعة قليلا الا ان المطعم المصمم بشكل جميل يستحق الزيارة وتجربة المائدة اليمنية الغنية بتنوعاتها
Service
Dine in
Meal type
Lunch
يعتبر افضل مطعم في مارب كلها وطعامه،رائع جدا لكن الخدمة لديهم بطيئة فقط
ومع ذلك هو الافضل والاعلئ اسعار وهذا عيب في حقة مقار نة بالمنافسين واستغلال للزبون
Food: 5
Service: 3
Atmosphere: 4
