I’ve never had an issue until today, the day where I was refused service because the employee said that the smoothie machines were down (cleaned for the night) the store was still within operating hours and I wanted a smoothie with a free drink card i received the other day. She stated they were still serving other items except the smoothies only because they were “done” for the night. My understanding is the service should be provided with all menu items unless they are out or actually closed, this was not the case. She said to come back next day. Please for future requests, don’t refuse service of any item on the menu knowing you have it available or are still open. I understand when it’s cleaning time and employees want to leave but service should continue until closed. I come back because the menu items are delicious BUT this incident was a sour experience. If I can get in touch with the owner of the peach orchard location I’d love to have a brief conversation about customer service and the importance of going the extra mile accordingly. 💯💯💯
Service
Take out
I used to rave about this 7 brew. I've recommended and put several people but since then I feel like the quality has deteriorated since. I'm not sure if it's due to the new hires or higher demands but with the exception of a few workers, most of the newer employees have an attitude and seem to not care if they mess up an order. I've asked for the same drink 3 times, and they manage to mess it up even after I brought it to their attention. There use to be faster service even when the line is wrapping around. There were 2 other cars today and we waiting 25 mins for 3 simple drinks. Others were getting theirs and leaving after coming later. It just seems unorganized and messy now and I'm really disappointed. When you frequent somewhere 3-4 times a week an occasional mess up is understandable but when it starts getting worse after every visit.. it's unfortunate. (I asked for a matcha latte with chai, a matcha latte. with. Chai added. 3 separate times and got this) anyway, shout out too the other employees who are sweet and have made my day on multiple occasions.
Service
Take out
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3
Service was great. Coffee was as well. Giving Dunkin a run for their money 😂
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
