The Rice House Restaurant in Florissant

Owner not registered
Reviews
#78 From 135 in Florissant
6.5
500 Review
Ambience
6.5/10
Food
6.5/10
Interior
6.5/10
Prices
6.5/10
Service
6.5/10
More details
Price
$$
Establishment type
Restaurant
About
Guests don't like sweet & sour chicken at this restaurant. Most reviewers note that employees are professional here. Many people mark that the service is fast. But clients rate The Rice House below average on Google.
Reviews
500 reviews
Rating
Sorting
Date
Date From - Date To
I hate this establishment because their customer service is horrible, and they NEVER answer the phones. The workers pick it up the calls and then put the call back on call waiting. The call was picked up three times and then put back on call waiting. I was left on hold for 20 minutes to be told they closed 20 minutes ago and the cooks were gone. I ended the call at 9:50pm. The establishment CLOSES at 10. Clean up should start AT 10pm! Service Take out Meal type Dinner
I am a returning customer, I went in tonight and ordered a box of special fried rice (+ other things) and ended up getting a box of just plain rice. For the food to cost this much, your workers should pay more attention to what they are bagging to go. There needs to be a double or triple check before you are giving it to the customer! Service Take out Meal type Dinner Price per person $20–30 Food: 3 Service: 1 Atmosphere: 2
I had to wait 20 minutes just for them to tell me that they did not receive my online order and they tried to give me an order that's not mine. Late formwork because of their foolishness.. Meal type Dinner Food: 1 Service: 1 Atmosphere: 1
DIABETICS! LOL Food: 1 Service: 1 Atmosphere: 1
avatar
James Campbell
Source: google
10
2 months ago
Food is great no MSG. Service is ok. Sitting area turned into a storage area. Not inviting to sit and eat with supplies in your face Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes Hot Braised Chicken
avatar
Justin Cutts
Source: google
2
2 months ago
Used to be good but the rice has a strange taste/after taste now. Makes me throw up. Menu is expansive, but I'd rather the taste get back to how it used to be than have a bunch of options. Not sure if it's just this location or what. Charged $4 for extra chicken on my rice and received none. Worker was eating as he was finding my order. Food: 1 Service: 4 Atmosphere: 2
Called order in & asked the young lady to repeat the order and she said "when u get done (with attitude) u trying to do my job". That is rude & very Unprofessional. The food is amazing tho just kinda pricey. But worth it. Poor customer service to say the least. Service Take out Meal type Dinner Price per person $30–50 Food: 5 Service: 1 Atmosphere: 1 Recommended dishes Jerk Chicken St Paul Sandwich
avatar
robert flye
Source: google
2
3 months ago
Love the rangoons..and the rice is usually ok but i got jerk chicken fried rice last night and i literally had a long hair in it every few bites...please wear hair nets!...it was like a gross little scavenger hunt Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Recommended dishes Crab Rangoon
avatar
Mr Bouie
Source: google
4
3 months ago
Its Great Food WithOut A Doubt ! ....But They Are Just Too Expensive.... If Only It Was Cheaper .Because Me & My Wife Love Chinese Food ....Go To Hunan Express For Better Pricing Food: 5 Service: 4 Atmosphere: 4
avatar
Harold Sago
Source: google
10
3 months ago
This fried rice is one of the best fried restaurants in STL north county. Price per person $50–100 Food: 5 Service: 4 Atmosphere: 4
become-owner-bg
Does this bellong to you?