Panera Bread Bakery,Restaurant,Cafe,Fast food in Watauga

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Reviews
#52 From 53 in Watauga
4.8
10 Review
Ambience
4.8/10
Food
4.8/10
Interior
4.8/10
Prices
4.8/10
Service
4.8/10
More details
Price & Cuisine
$$ Soups, Salads, Sandwiches
Establishment type
Bakery, Restaurant, Cafe, Fast food
About
Many guests say that waiters serve nicely cooked chicken, bread soup and breakfast sandwiches here. Visitors may eat good bagels, biscuits and croissants at this cafe. This place is famous for great lemonade or delicious iced latte. Panera Bread provides food delivery for the convenience of its customers. It's a pity, employees are unprofessional as a number of guests mention. This place is known for its calm atmosphere. But this spot has been rated below average by Google.
Reviews
10 reviews
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Joseph
Source: google
6
2 weeks ago
I've been coming to this location on and off for maybe 15+ years. Overall I've had a good experience, but as I've been in the area all these years, I've noticed something common at DFW Panera locations that Panera still hasn't addressed. There's an older man who claims to be a deaf veteran who walks up to tables handing out cards that SMILE! and ask for money. He hands out the cards and then stands there awkwardly until you give him money or not. He was there on Saturday 2-24 around lunchtime. Please address this man who has been panhandling in Panera locations since at least 2005 I think. Food: 5 Service: 5 Atmosphere: 2
This is the best Panera in the metroplex. The food is awesome and the staff is very friendly. Iain was very attentive and smiled the whole time. He even made me laugh. He is the shining star of Panera Bread. Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Scones
piece of bread was there in the bag!??? I think they should check what they put in the bag before handing it out to the customer! The food wasn’t very good too and the wait was too long
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Tammy Smith
Source: google
8
3 months ago
The drink station. Are much cleaner now that the charged lemonade drink are behind the kitc I have only been going to get my sip club drink Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 4 Atmosphere: 3
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Chris Fields
Source: google
2
3 months ago
Hardly any meat on my steak sandwich....you lost panera...we had a $40 tab, we wont be back. Service Take out Meal type Lunch Food: 1 Service: 4 Atmosphere: 5
Tried to order at the counter, was rudely told to use the self service section which didn't even work so I had to start over on a different one because they still refused to help me. And these people think they deserve tips and to make $20 an hour. What a joke. Meal type Dinner Service: 1
The food was horrible, I literally have a stomach ache already and I’m 6 months pregnant. I wanted “something healthy” a soup and salad. My salad had so much old greens I had to pick them out. I couldn’t continue eating. The bread was stale and my kids food was bad too. I spoke with the manager and we should’ve gotten a full refund. Instead she just refunded the half salad and my sons pizza that was dry and also bad. Never again, at least not that location. Just a Horrible experience Food: 1 Service: 1 Atmosphere: 3
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Maria SR
Source: google
10
9 months ago
Quick service, family environment, and decent food. I love customizing my order at the self-service stand! I love my refills and not feeling rushed out. Food: 4 Service: 4 Atmosphere: 4
Stood at the front counter to order for over 10 minutes. The manager walked by twice and didn’t offer to help, grab an employee or direct us to order or kiosk. Finally, guessed to order on the kiosk and then system had an error. Informed employee who looked disgusted she had to help. Given wrong drink sizes and sitting area looked as if it hadn’t been cleaned all day. Even if they were short staffed the amount of trash, dishes, and unclean items outweighed the busyness of the restaurant. Totally unacceptable and the manager should be embarrassed by how his store looks and employees work.
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Jeff D
Source: google
4
6 years ago
This Panera Bread is awful! Customer service, quality, portion sizes, value and cleanliness are all severely lacking here. The place was barely busy when we arrived. I ordered via the kiosk where customizing is encouraged. The "Craft Beverages" all taste watered down, I opt for soda after three attempts. As I go to look for a table, I noticed the general cleanup isn't well maintained at this establishment. Trash on the floor and tables not cleared. Mind you the restaurant was at probably 20% capacity. We recieved our food in about 15 minutes but much of the customization was ignored. My wife's side salad was half the size of mine. My daughter recieved half a kids sandwich while my other child recieved a full one w/ side. I wouldn't recommend Panera Bread to anyone especially this location. The food is just above Subway but 30% higher cost. Also, if your BOH is going to say rude comments about guests and requests, you should go to a closed kitchen environment.
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