McDonald's Fast food in Dock Junction

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Reviews
#4 From 4 in Dock Junction
5
10 Review
Ambience
5/10
Food
5/10
Interior
5/10
Prices
5/10
Service
5/10
More details
Price & Cuisine
$$$ Coffee Shop, Fast Food, Hamburger, Breakfast
Establishment type
Fast food
Reviews
10 reviews
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Date
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Came through the drive-through and had to mobile orders, they pulled me into a spot to wait for my orders, and only brought one out. After telling the girl who brought one order out that I had another, she forgot? I waited 10 minutes and then went inside, when I went inside, I heard the workers saying that that had already went out and that I needed to show proof. When it was all said and done, the order had been sitting on the shelf without a tag on it the whole time getting cold, wouldn’t come back if I was on fire and needed someone to piss on me. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
We got here at 10pm. Lobby and drive through close at 11 per their door sticker but one door was locked. The second one was open so we went in and ordered at the kiosk. We ordered 2 ice creams and a water bottle. We sat down and then we heard them talking about our order and were very confused. They didn’t even know we were in there. Then they came out from the back and looked at us all confused. They were arguing about who locked which door. They shouldn’t have been locked at all! We got our ice cream and then we heard them taking an order for the drive through and telling those customers that the ice cream machine was down. It’s clearly not. McDonald’s employees are lying and lazy and can’t even do their jobs. They always say the machine is down because they don’t want to clean it or use it. Service Dine in Meal type Other Price per person $1–10 Food: 2 Service: 1 Atmosphere: 1
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Jon M
Source: google
10
A month ago
I asked for a few extra sauces that I didn't get, so I stood there, waiting. Another employee approached me and asked if I needed help, and told her someone was already doing it - she went to the back. Well, this thin, dark skin, guy w a beard and black hair came from the kitchen and asked for what I needed. I told him there were 2 girls getting it already. He reached under the counter between us and handed them to me. I asked for his name, and he said it was David. KUDOS TO EMPLOYEES WHO CARE ABOUT THEIR CUSTOMERS!!!! Service Dine in Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes French Fries
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Dennis s
Source: google
8
2 months ago
Modern and clean location. The staff was very friendly and helpful. We went to use the kiosks, but the cashier said she is quicker. Our food was ready as soon as we paid. Service Dine in Meal type Breakfast Price per person $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes Grilled Chicken
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Steven Smith
Source: google
6
2 months ago
The staff are kind of slow at assisting customers in the lobby. Once they hand you the order you better hope you have everything as you may not see them or be able to get there attention for a while. When the order is food and drinks, you may want to give the drink cups with that order instead of making the customer stand there and ask for the cups. Food: 5 Service: 3 Atmosphere: 4
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N Derris
Source: google
2
2 months ago
I assume the problem is understaffing. It would have been better for the customers if the store had just shut down, the day I was there. The staff were sarcastic and dismissive toward the miserable customers. If they had to rely on repeat business (instead of unwitting travelers passing by on I-95) I’m certain this place would have been out of business a long time ago. Food: 3 Service: 1 Atmosphere: 1
My family and stopped at this location tonight at 9:55pm for food and to use the restroom. The doors were locked even though the posted hours were until 11pm. We flagged down an employee and pointed to their hours sign. The only response we got was a hand signal that they were closed. The employee then walked away, leaving us standing there wondering why the doors were locked more than an hour earlier than they should be. Worst customer service experience ever!!! Service: 1
Was craving for my breakfast burritos from McDonald's. Plus my parents and aunt were already hungry too. Nice atmosphere and environment right off the interstate. Thankyou for the crew working on Thanksgiving Day! Service Take out Meal type Breakfast Price per person $30–50 Food: 3 Service: 3 Atmosphere: 3
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Vic Koester
Source: google
10
4 months ago
Stopped off the interstate for breakfast. Got my usual Combo which is a egg Mc muffin with cheese a hash brown and water. Food was delicious and hot and service was friendly at the drive up window. Great stop. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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J O
Source: google
2
2 years ago
052621 Still had to go through the drive through. I tried using the app to save $1 after a $7 purchase. I had the app ready clicked on it when the clerk told me the price. I showed the clerk the qr code so she could scan it. The clerk asked me what's the number at the top. I told them. The clerk then said I'm sorry I tried it twice and it didn't work. What's the point in trying to use and app that won't work. Not that the clerk cared to help in any way. Food was ok. Customer service fair. I don't like to order through the drive through. I like to be able to see my food prepared.
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