awesome love it 2 years ago have the worst manager now this new one he is so nice help people out and the employees are fast and really happy all the time.
Service
Take out
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Hash Browns
Worst Dunkin. Ever. Been multiple times and always unhappy.. but today I went and they had no strawberry donuts at 10am… also the employees are so unfriendly. Go to any other Dunkin.
Food: 1
Service: 1
Don’t even waste your time it’s just Dunkin’ Donuts, this one will waste all your time and Dunkin food isn’t good enough to make up for that
Food: 3
Service: 2
Atmosphere: 2
Updated review, now from 3 stars to a definite 1 star rating!!!! The guy working here is the absolute worst manager I’ve ever met!!!!!! I yet again had a hot chocolate that literally tasted horrible, it tasted like hot water, and definitely not hot chocolate!!!! I waited at least 20 minutes to get help. I asked 2 employees multiple times to check the machine to see if it had any chocolate powder left in the machine. Instead, they just poured yet another hot chocolate into a new cup without checking to make sure the machine actually had chocolate in it. The manager, an absolute jerk, handed me the cup, and told me to taste it. Why would I taste something that is burning hot??? I’m not gonna burn my mouth just because he doesn’t feel like fixing my problem!!! I told him that it’s way too hot to taste it. He then went to grab yet another cup. That’s when I had had enough horrible service from him, and I walked out the door back to my truck to leave. As I left I yelled at him to say that this is getting another bad 1 star review, and that I’m gonna go dump this horrible drink out. I could hear him screaming at me to not leave another bad review, too late!!!! If he thinks I’m ever giving him even 1 star, he’s wrong, and this review should have zero stars!!! He then angrily followed me outside to my truck to not only say he fixed my order (which he absolutely did not do), but he was also yelling at me, pointing at the store to say he’s reporting me………. REALLY???!!!! Report me for WHAT?????? He thinks I was the one who broke his door, and he tried to get me to pay him for it. I literally did not break anything, and I absolutely am not giving him a single penny for anything!!!!!!!! This is beyond ridiculous, and he’s the rudest staff member I’ve ever met!!!!!!!! How about actually giving me a real hot chocolate instead of a cup of hot water!!!???? I absolutely should have been given a refund, but nnoooo, instead all I get is my money ripped off and that monster of a manager yelling at me!!!! You suck!!!!!!! Worst dunkin ever!!!!!!!
My order got messed up 3 days in a row, and today alone, my order was wrong 3 TIMES!!!!
Friday I went to the drive thru, and I’d placed a mobile order. I get to the window, and I got my hot chocolate, but they forgot my 2 donuts, so they asked me if there was more to my order. I got my 2 donuts, but, I should not have to tell them that. They should have been able to see my order I placed on their screen! Then, my hot chocolate tasted like water when I got to work.
Saturday morning, I placed another mobile order at the drive thru, and the same thing happened. I got my hot chocolate, but they didn’t get my 2 donuts again! I eventually got the donuts, but again, they should have known already by looking at the order I already placed!! I also told the nice lady that my hot chocolate was too watered down when I was there yesterday. She then went to get another employee, a guy, who was rude at first to me. I told him what happened yesterday to my hot chocolate and he replied “you do know our hot chocolate is made with water, right “? And I said ya, I know. I was trying to tell him that the actual machine probably needs more hot chocolate powder cuz it runs out sometimes. He eventually offered me a second hot chocolate for free, and it tasted much better than the other one.
Today was THE WORST!!! I did another mobile order at the drive thru. I ordered a plain bagel toasted with extra egg, and extra cheese.
First time today I got my sandwich, it was missing the extra egg.
Second time today after going back inside to tell them, they remade my sandwich, but it only had 1 slice of cheese, no extra cheese.
Third time today, the nice lady personally remade my sandwich, and showed it to me, and it was perfect. 2 eggs, extra cheese. She also nicely apologized and gave me an extra bag of donuts.
Screw you guys!!!! Absolutely the worst Dunkin location ever!!!!
Food: 1
Service: 1
Atmosphere: 1
This is a drive- theu and walk-in in the parking lot of a strip mall at Route nine and 27
I stop in there pretty much every time I go to the stores there, and they're always super fast and efficient. I tried the maple donut the other day and I have to say it was pretty good. The bacon egg "taco" tasted like literally nothing
Food: 3
Service: 5
Atmosphere: 3
It is a messy Sunday morning every single order is delayed. There was not enough employees. Employees did their best but it wasn’t enough unfortunately. I will think twice before coming back to the store.
Service
Dine in
Meal type
Breakfast
Price per person
$20–30
I don’t think these workers at this location get enough praise for their friendly and efficient service. Always polite and friendly!!!
Meal type
Breakfast
Service: 5
