Circle K Store in Surprise
Owner not registered
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Price & Cuisine
$$$
Coffee Shop
Establishment type
Store
Reviews
79
reviews
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Source:
2
A year ago
Wow, circle k, you gotta be kidding right, selling food products with mold. That's disgusting. People watch what you buy, don't get sick. Why aren't the employees checking on the inventory. 🤮🤮🤮
Source:
6
5 months ago
On Monday morning at approximately 6:03am I called this Circle K and asked the manager Jarrell (sp?) I had reached the Circle K on Bell Road and Sarival (insert Spanish accent). He told me in an irritated tone that it was "Sarival" (American accent). I kindly let him know I was using the Spanish pronunciation. I continued to be personable and asked if they carried any type of spring water. He told me Circle K brand (untrue). I asked if they had any other brand of spring water? In a curt and abrupt manner he said, "You're gonna have to hold on!" After I held for about five minutes, he came back on the line and told me the other spring water they stock is, "Life Water" (no, it isn't). I said, "It sounds like you're having a rough day, I'll just come in and see your selection." When I came in, I received kind customer service from John. He helped me find the water I needed. John and I exchanged a high-five and laughs. I'm hoping John's kindness and customer-focused manner will rub off on Jarrell (sp?), because he certainly requires coaching.
Source:
2
2 years ago
DO NOT go to this Circle K as they may have the police called on you and you trespassed if you are on property longer than 5 minutes. By the way, company policy is 15 minutes not 5 minutes. But apparently they like to call police on their customers. Definitely NOT welcoming.
Customer Service... Horrible, rude, nasty, and completely lacking anything that resembles service.
The store is constantly filthy, from parking lot to inside. Poorly stocked. Spills, sticky surfaces, trash, and definitely don't eat any grill items as they have most likely been the same items since the previous shift. Grills are also NEVER cleaned properly. This store will make you sick!
Source:
2
A year ago
This Circle K is one of the worst on a sadly consistent basis. They seem to always be out of hot food but on the rare occasion that they have a hot dog or two, the buns are so incredibly hard that they must be from prehistoric times. More often than not, they only have 1 clerk at the counter so you better plan on a looooooong wait. Every time I have visited the bathroom it's clear that cleanliness is not a corporate or franchise goal. And don't go for the nachos - they rarely have any cheese. Makes me positively long for the time it's replaced by a Qwik Trip. Just to summarize, unless you're into all things substandard, avoid this location like the plague!
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6
9 months ago
Hit and miss whether the fountain drinks will be working or not. Gas prices are competitive. It is a Circle K, expect what you would get at most other Circle Ks
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4
A year ago
Super, SUPER busy. There were two employees there, only one girl at the register and the guy changing the trash. The line was wrapped around the store. The guy should've let the trash outside wait and help the girl!!
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10
4 months ago
In and out. So far no complaints. Staff is friendly
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2
A year ago
This has been happening on and on I've been noticing but they only have one employee the line is always backed up the drinks are sticky the store is not that clean and they do not restock as often as it should this store is going to get shut down because QT is going to take over simple terms
Source:
2
7 years ago
I have been visiting this store nearly everyday for years and never had any issues until the last couple of weeks. This store is now extremely dirty and sticky, the supplies for the soda machines are always out or close to it and the staff is rarely as out going and friendly. I have a feeling there is new management and they are not able to deal with a store that is this busy. May be time for another change until then I'm finding another store.
Source:
2
7 months ago
Just experienced the worst customer service here! Never coming back to this location, EVER! It’s a real shame that this place has stooped this low.
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